Returns and Exchanges
We hope that you love your Larken purchase. If you’re not satisfied, we accept U.S. returns within 30 days from the order date. We will refund you for the purchase price of the merchandise plus tax, if applicable, minus shipping costs. We do not refund original or return shipping costs. If you received free shipping on your order but return said order, a shipping fee will be deducted from your refund. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. Return items must be unused, in their original packaging, and in the same condition that you received them. Returns that are damaged, worn, washed, altered, or have stains or odors will not be accepted. We reserve the right to deny credit for any merchandise that does not meet our return policy requirements.
Due to the added complexity of shipping internationally, all international orders are FINAL SALE and will not be eligible for return or exchange.
Gift card and items purchased with merchandise credit are also FINAL SALE and ineligible for refund. We cannot accept partial returns of any bundle, including the Larken Duo or Larken Essentials. These items must be returned in full.
To initiate a return or exchange, please visit the RETURN FORM page and complete the form. We will get in touch with you with return processing information once we receive the form.
If you have any questions, you can contact us at firstname.lastname@example.org. Please provide your order number in the subject line.